Shipping and Payment

Payment and delivery Terms

The Buyer agrees to pay for the ordered products by one of the payment methods:

  • Credit or Debit card
  • Wire transfer - delivery after the payment.

When the order is made by a legal entity, Vanilla Cakes PR will send a pro forma invoice to the specified email address at which the legal entity will make the payment. Vanilla Cakes PR is obliged to deliver the ordered products within the deadline defined in the invoice from the date of payment registration upon the issued invoice.

Upon payment, Vanilla Cakes PR issues an invoice for purchased products and delivers the products in the terms specified in the order.


Shipping

The ordered products will be packed in such a way that the usual manipulation and transport could not damage it. The Buyer is obliged to check any visible defects when picking up the ordered products and immediately advertise them to the delivery worker who delivered the products, as well as to refuse to take over the delivered products if the products have visible defects. Should he subsequently notice any damage to the products and the products have not been returned to the supplier, the Buyer is obliged not to discard such products, but to contact the employees of the online store to retrieve the products by agreement with the Buyer.


Terms of delivery of products

All orders are delivered to Vanilla Cakes PR vans every day from 9am to 8pm. Earlier delivery is possible within 48 hours from the moment of order, but it is also possible to make a reservation for a period of up to 10 days in advance. Each Buyer is entitled to make only one delivery per day, which is considered as the delivery rule. In case the Buyer made multiple orders during the day and booked more delivery times within one day, it may be considered that the Buyer has violated the terms of Internet sales, and the Supplier may block the user account or not deliver the order.

Vanilla Cakes PR reserves the right not to deliver an order at any time if there is a suspected misuse or breach of any of the Terms and Conditions of Use, which at the same time entails the deletion of s from the Internet store base and the disabling of new orders. Vanilla Cakes PR reserves the right not to deliver an order at any time if it is suspected that delivery of the products could impair the physical or mental integrity of the employees who deliver the products.


Currency Conversion statement

All payments will be made in the local currency of the Republic of Serbia - RSD (RSD). For the purposes of informative presentation of prices in other currencies, the middle exchange rate of the National Bank of Serbia is used. The amount your card will be charged for will be expressed in your local currency through conversion to the same rate used by card organizations, which may not be known to us at the time of the transaction. As a result of this conversion there is a possibility of a slight difference from the original price listed on our site.
Thank you for your understanding.


Delivery

The minimum amount for delivery is 1000 dinars.
Delivery is made on the territory of Belgrade under the following conditions:
Municipality Vracar - 500 dinars
Municipality Stari Grad - 500 dinars
Municipality New Belgrade - 1000 dinars
Municipality Zemun - 1000 dinars
Municipality Vozdovac - 1000 dinars
Municipality Savski venac - 1000 dinars
For other municipalities and parts of the city, you can send a message asking about the price and time of delivery.
For all orders over 3000,00 dinars delivery is free of charge.